Livessora (“Livessora,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or interact with our advertising.
1. Information We Collect
Depending on how you use our services, we may collect:
- Contact and account information: name, email address, phone number, and login details.
- Order and delivery information: products purchased, billing address, delivery address, order history, and customer-service messages.
- Payment information: payment status and limited transaction details. Full card details are normally processed directly by our payment providers and are not stored by us.
- Device and usage information: IP address, browser, device type, referring pages, pages viewed, and approximate location.
- Marketing information: preferences, responses to promotions, and interactions with our emails or advertisements.
2. How We Use Information
We use personal information to process and deliver orders; provide customer service; send order and delivery updates; prevent fraud; maintain website security; improve our products and website; meet tax, accounting, and legal obligations; and, where permitted, send offers or personalized advertising. You may unsubscribe from promotional emails at any time.
3. Cookies and Similar Technologies
We may use essential, analytics, preference, and advertising cookies. Essential cookies help the store, checkout, and security features work. Where required by law, we will request consent before using non-essential cookies. You can also manage cookies through your browser, although disabling some cookies may affect website functionality.
4. When We Share Information
We may share information only as reasonably necessary with payment processors, delivery and logistics partners, website hosting and e-commerce providers, analytics or advertising services, professional advisers, and government or regulatory authorities. We do not sell personal information for money. Some advertising activities may be treated as “sharing” under certain privacy laws; where applicable, you may request to opt out.
5. International Data Transfers
Our service providers may process information outside your country, including outside Saudi Arabia, the United Arab Emirates, or Qatar. Where required, we use appropriate contractual or legal safeguards for these transfers.
6. Data Retention
We keep personal information only for as long as needed for the purposes described above, including order fulfilment, warranties, dispute resolution, fraud prevention, and legal, tax, or accounting requirements. Retention periods vary by record type and applicable law.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Subject to applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of your personal information, and to withdraw consent where processing is based on consent. To make a request, contact us using the details below. We may need to verify your identity before completing a request.
9. Children’s Privacy
Our store is intended for adults and is not directed to children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information to us, please contact us.
10. Third-Party Links
Our website may link to external websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this policy as our services or legal obligations change. The revised version will be posted on this page with a new “Last updated” date.
12. Contact Us
For privacy questions or requests, contact:
Livessora
Email: [YOUR SUPPORT EMAIL]
Business address: [YOUR BUSINESS ADDRESS]
Website: myfathershops.com